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Company Policies

Dynamic policy

As a customer you need to find a cost effective solution to address any of the problems that we offer solutions too. You need a company who will provide a long term guarantee, undertake subsequent works with professionalism and a high level of customer care with attention to detail.

The yellow pages or an internet search will provide an extensive list of contractors but who are you actually dealing with? In every profession companies come and go. Due to this you could waste money on a company that at the best will do the job correctly but at the worse go out of business within a few years. Therefore, you would be left with a worthless piece of paper that provides no guarantee. These scenarios are eliminated by choosing Dynamic a company with a substantial trading history, customer care second to none and a trading history of over 30years in the damp proofing industry you have the reassurance that guarantees will be honoured (in the unlikely event of a claim) and quotations will be provided to the highest standards of content, cost and technical diagnosis.

At Dynamic we have a formal and legally binding guarantee system. Once a contract has been completed by the Company, a copy of that contract is stored in the files at Head Office. The contract is fully vetted and subsequently a guarantee is issued. This legal document is signed by a director and sent directly to our customers. This is backed by Dynamic Property Care Limited a company with a great trading history within the property preservation industry .

Dynamic will attend and repair any defect in our works for the term of the guarantee. There is no quibble. Our customers should note guarantee claims are less than 0.5% of our business over the last 30 plus years. A statistic we are very proud of!

We spend thousands of pounds in marketing yearly and the turnover this generates in turn allows us to negotiate and buy our remedial chemicals in bulk at the cheapest possible rates. This prudence creates a saving, and this saving is passed to you, the customer. This is why Dynamic will always beat any like for like quotation in the entire industry.

Furthermore, our manager are hands on. They diagnose the problem and undertake subsequent works without sub-contracting or employing third parties. This provides the highest standard of service with the knowledge the remedial works will be carried out correctly and to the appropriate British Standard. No other company is offering this level of personalised service in the UK. Dynamic is committed to changing the standards of the specialist services industry with this progressive policy.


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